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Technical Assistance. Repair electrical and electronic equipment

Warranty RMA request form

If you have any problems with your product, please follow the instructions to proceed with the warranty in a proper way.
  • Failure description
  • Consult the manual or the web page to see if the problem can be solved
  • Say if the failure is under the warranty conditions
If the problem continues you should fill in the form and our customer repair service will contact you to get the warranty conditions agreement.

If you have any doubts you can contact us on the following telephone number: +34 977 221 654
Personal Information
Company name
Contact person name
Zip code
Telephone number
e-mail address
Defective appliance data
Serial number
Purchase date
Invoice copy
If you have an invoice copy please add it
Failure description
First Tronic, S.L. informs that all your data will be kept in a file property of First Tronic, S.L.. You have the right to get any information about your data and to use your rectification, cancellation and oposition rights. The forms should be sent to First Tronic, S.L., Filemaster, at the following address: C/León, 60, 43004, Tarragona, España.